Complaints Procedure

The Local Education Authority has established procedures in order that concerns of Parents about the school curriculum and related matters may be considered, and whenever possible, resolved.

This LEA panel is available should a Parent wish to raise a complaint relating to curriculum responsibilities of the Local Education Authority, or the Governing Body of the school.

In case of any anxiety, we do ask that in the first instance Parents arrange to see the Headteacher of the school in order that the matter may be dealt with in an informal manner. If there is dissatisfaction with the response, parents are then advised to contact or write a letter of complaint to the Chair of Governors, who will then deal with the complaint. As a last resort the complaint will be sent to a Local Education panel for formal consideration.

A copy of the Complaints Policy can be obtained from the school office. Further details of the authority’s procedures may be obtained from the Headteacher or the LEA.